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What is the
True Downtime Cost(TDC)?

With the knowledge and utilization of the OEE calculation, it is common to realize greater than 40% increase in your bottomline and if you are making a profit now, just think of the opportunity, highlights Don Fitchett.

The key to realising greater savings from more in formed management decisions is to pre-determine the “True” cost of downtime for each profit center category. TDC is a methodology of analyzing all cost factors associated with downtime, and using this information for cost justification and day-to-day management decisions. Most likely, this data is already being collected in a typical enterprise, and need only be consolidated and organized according to the TDC guidelines.

Typically daily management decisions related to equipment downtime are made based primarily on labour cost. Of course, production demand is also at the top of the priority list too. The bottlenecks are taken into account in the decisions when they are realised. Some facilities overlook equipment as a bottleneck, like air compressors, boilers, and strappers out in the warehouse.

The decision making balance to maintain is between production demand and “True Downtime Cost”, not primarily production demand and direct labour cost.

Using a TDC methodology, the “Overhead” bucket becomes very small, making it clear to all, the areas of greatest opportunity. In these times of economic turmoil, it is ever more important to look at the “True Downtime Cost” in it’s respective categories, not only to see the greatest opportunity, but to profit from the valuable insight this methodology will bring. You will learn that many of the metrics with cost savings bottom line improvement opportunities, far outweigh the labour category and the immediate temporary gains of downsizing.

Hidden Costs

Below is an example of the hidden cost made relevant in just one of the proposed TDC buckets; labour. You will see the true cost of labour associated with the downtime scenario to be only $295. That amount pales in comparison to the other TDC categories combined, which can be ten to hundred times that amount depending on the particular downtime occurrence.

So you can see how the TDC method can be a valuable cost justification and benchmark tool to maintenance managers. It is a great analysis asset to executive management and a great sales tool to those who provide service and products to manufacturers. (Especially ERP and CMMS vendors who are the consolidators of the data)
There are three main downtime categories proposed. The main category of “Equipment Cost” and “Labour Cost” are composed of metrics that are one time entry of constants, updated annually, exported from your existing computer systems. The main category of “Downtime Cost” contain the metrics that are “per downtime” occurrence entries, but most can be exported from your existing CMMS. The data being recorded from facility to facility, from software package to software package, vary greatly.

Surprisingly, some metrics having large cost saving opportunities and have been overlooked by the general industry.

Since labour cost is one of the most popular areas to first start seeking opportunities, let us take a look at just one method of the old school style of thinking. (Which also happens to be a primary concern in downtime decision making.) Labour, more specifically direct labour. For example, you have six operators doing not so productive cleaning while a machine is down and two maintenance technicians doing the repair.
The decision makers are thinking… “At $10 per hour operator wage, $20 per hour maintenance wage, that is $100 per hour. Well, I know there is overhead involved too, but with so many categories it is too complicated to consider. Overhead is just a percentage of my man-hours anyway.”
Now compare this to the true cost in just one TDC category; labour cost. First with the overhead bucket gone, the employees hourly cost is actual cost to the company. With insurance, retirement, training, admin, etc. double the hourly wage ($200) is a safe figure. As long as you are not dealing with a bottleneck, we need only take into account the indirect labour factor. Let’s see in our example, there was a QC inspection at startup, the tool setup person, the line supervisor, maintenance supervisor, the plant manager, the parts procurer, to name the most apparent employees involved.

A little more detail into the scenario, and we can calculate the indirect labour cost. The 15 minute QC inspection ($5), setup person also 15 minute ($5), the supervisor was taken from his normal duties the entire hour ($30). Doing what? Why supervising of course, well okay, he had logistics, reassigning employees, rescheduling, etc. For the sake of argument we’ll say the production demand was high. This demanded two more high dollar employees, normally hidden in the overhead. The maintenance manager was summoned for coordinating, ($30), the plant manager was on the scene for 15 minutes to set the priorities and get the facts first hand ($25).
The grand total of TDC for labour is $200 direct labour + $95 indirect labour, for a total of $295. We all know in the industry, most would not bat an eye at $295. There are two points to make by this example. One is the commonly overlooked “overhead” cost, which is hiding almost 66% of the true cost in the labour category alone. The other point known to upper management and accountants, is indirect labour, which is a large part of the picture, yet only considered on a daily basis by very few...

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